Ray Edwards Logistics Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, request a quote, or use our vehicle collection and delivery services.

1. Company Information

Ray Edwards Logistics Ltd is a company registered in England and Wales under company number 17127760. Our registered office is 19 Elmore Road, Lee-on-the-Solent, PO13 9DT, United Kingdom. For the purposes of data protection law, Ray Edwards Logistics Ltd is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following personal information when you use our website, request a quote, or contact us:

• Name
• Email address
• Telephone number
• Collection and delivery addresses or postcodes
• Vehicle details
• Any other information you provide to us in relation to your enquiry or booking

We only collect personal data that is necessary to provide our services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide quotations for vehicle transport services
• To arrange and manage vehicle collection and delivery
• To communicate with you regarding your enquiry, booking, or service updates
• To provide customer support
• To maintain business records for accounting and legal purposes
• To improve our services and website

We process your personal data where it is necessary for the performance of a contract, to respond to enquiries, to comply with legal obligations, and for our legitimate business interests.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information where necessary with:

• Drivers or subcontractors involved in collecting or delivering vehicles
• Insurance providers where required
• Accountants, payment providers, or software providers used to operate our business
• Legal, regulatory, or law enforcement authorities where required by law

We only share the information necessary to provide our services or meet legal requirements.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Your data is stored securely and is only accessible to authorised persons who require it for business purposes.

6. How Long We Keep Your Data

We will only retain your personal data for as long as necessary for business and legal purposes. This includes retaining records for accounting, tax, and legal obligations. Enquiries that do not result in a booking may be kept for a reasonable period for record keeping and business analysis.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data where appropriate
• Object to the processing of your personal data
• Request restriction of processing
• Request transfer of your personal data

If you wish to exercise any of these rights, please contact us at info@rayedwardslogistics.co.uk.

8. Cookies

Our website may use cookies to improve user experience and website functionality. Cookies are small text files stored on your device that help us understand how visitors use our website. You can control or disable cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Ray Edwards Logistics Ltd
19 Elmore Road
Lee-on-the-Solent
PO13 9DT
United Kingdom
Email: info@rayedwardslogistics.co.uk